This is a blog dedicated to living the good life however you define it!!
|Posted by stil29 on May 19, 2010 at 4:22 PM||comments (0)|
My name is Jordan Rankin and I'm a sophomore from the Girl Scouts of Southern Illinois council. I am working on my Gold Award. The purpose of my project is to collect unused music instruments that are collecting dust and get them to kids who can't necessarily afford instruments. If you know of someone who has an instrument or someone who needs an instrument, join the web page here. Join with a notation of Mission: Playable! I will contact you with how to get the instrument to me. At this time, I have no money to pay for shipping of the instrument, but I can write you a receipt of an approximate value of your instrument. I can't accept money donations, but it would be wonderful if you know of anyone able to donate time into fixing the instruments.
|Posted by stil29 on May 19, 2010 at 12:46 PM||comments (0)|
I am now aware of those rules. My issues however arise because I specifically asked at least three customer service reps if changing my plan would effect anything including my upgrade date. It was very important to me to be able to upgrade to the new iPhone. I was informed that changing my plan was allowed at anytime without penalty. I spend at least $450 a month on 6 lines. My upgrade date was changed from 6/20/10 to the Nov date after assurances that this would not happen. When I called two days ago to discuss the issue, I was rudely told it was due to late payments that effects the upgrade date. My contention is that I should have been told before I changed my plan. Multiple reps were told I was going to get the new iPhone in June and that as a family we enjoyed standing in line for the phone. I made changes to my plan by decreasing my plan minutes while at the same time adding another family plan to my account. I spend the same amount of money now as
before the change. I spoke to 2 floor suppervisors and was awaiting spreaking to another when because I was on the phone so long my iPhone went dead. I am most upset by the cavalier attitude I have experienced with business customer service about how nothing can be done. I should have been informed that changing my plan could change my upgrade date. If I had been told this I never would have changed it. Please forward this to your upline supervisor. I would like my upgrade date changed back to the 6/20/2010 date. I am so upset by this issue I am considering taking my business elsewhere as well as taking these discussions public through twitter, YouTube and my blog.
Sent from my iPhone
Christine M. Rankin, ABD, PhD
On May 19, 2010, at 10:44 AM, AT&T Email Business Customer Care for Wireless <[email protected]> wrote:
Dear Christine Rankin,
Thank you for contacting AT&T. My name is Pamela Benn and I would be happy to help you.
I understand your frustration with the upgrade eligibility date being changed.
Upgrade eligibility is determined by over 150 different rules and combinations. These complex rules are built into our system to provide you and AT&T the best possible upgrade eligibility date. Different transactions invoke different rules and combinations impacting your eligibility. Your upgrade date is 11/20/2010.
If you have any other questions or concerns please feel free to email us, or call us at 1-800-331-0500 from a landline, or 611 from your cellular phone.
We at AT&T appreciate your business and value you as a customer.
eCare Customer Service Specialist
AT&T Business Solutions Customer Care
Original Message Follows:
Contact and Verification Information
First Name: CHRISTINE
Last Name: RANKIN
Wireless Number: 6183031626
E-mail Address: [email protected]
Topic: I have another question about my plan
Subtopic: No subtopic 2 available
Q1:Enter the wireless number associated with the account you're inquiring about
Q2:Please enter your phone question below:
A2:iphone 3gs upgrade date changed after rate plan change on 4/2 not notified this would happen 6 lines was 5 2100 family 1 individual changed to 3 1400 family with data family text & 3 550 family data family text This was very unfair I would not have done if I knew upgrade date change wanted new iphone. Was not told. Please fix. Not about the money. Paying more now. I have two plans still same amount of money. I want new phone
|Posted by stil29 on April 1, 2009 at 1:56 PM||comments (0)|
You guys want to read a great book? Check out Jeri Smith Ready's Wicked Game a vampire novel with great music references. It is a fun book. Go ahead check it out!! http://bittenbybooks.com/?p=5561
|Posted by stil29 on February 22, 2009 at 1:14 PM||comments (0)|
OK so here goes, I am 3 weeks into the low carb lifestyle again! Nevermind that I did it for a whole year about three years ago and then just quit after losing mucho weight because I wanted candy no less!! I have lost about six inches in my waist so far. It's hard to weigh myself because I use a wheelchair for mobility and have to have a doctor's RX to use the wheelchair scale at the hospital. For God sakes the truck scales would be easier!! Yup, honestly.
|Posted by stil29 on December 21, 2008 at 4:10 PM||comments (0)|